Nova Express Pattaya

80/168 Moo 9 Nongprue, Banglamung, Pattaya
    Tel. +66 (0) 3841 1100   Fax. +66 (0) 3841 1066

Frequently Asked Questions

Rooms and Rates

What types of rooms are available in the hotel?
  ... We offer three room types: Classic, Superior and Superior Corner. All 107 well-appointed guest rooms feature 40-inch LED TVs, walk-in showers as well as tea and coffee making facilities ...
Is there free WiFi in the rooms?
  ... Yes, we provide free WiFi in our rooms ...
How many guests can stay in one room?
  ... Each guest room can accommodate a maximum of two people ...
Are rollaway beds available?
  ... Unfortunately, rollaway extra beds are not available at our hotel ...
Is there a safety deposit box available at the hotel?
  ... Yes, we offer a safety deposit box in all our guestrooms ...
Do you have non-smoking rooms?
  ... Yes, non-smoking rooms are on the sixth and seventh floor ...
Do you have hairdryers in the rooms?
  ... Hairdryers are available in every guest room ...
What newspapers does the hotel receive and can these be delivered to my room?
  ... We have international newspapers available. They can be delivered to your room upon request with an extra cost ...

Travelling With Children

Do you have baby cots?
  ... Baby cots are available on request ...
Is there babysitting service?
  ... Yes, we do. This is available on request but will be at an extra cost ...
Are high chairs available in the restaurants?
  ... Yes, baby high chairs are available at our restaurants ...

Restaurants and Bars

Where is breakfast served?
  ... We serve a breakfast buffet at Café Express every day at the ground floor from 06:00 to 10:30 in the morning ...
Do you have 24 hour room service?
  ... Unfortunately, this service is not available at our hotel ...

General Hotel Information

Where is the hotel located?
  ... Nova Express Pattaya is located on Pattaya 3rd Road, which is in the central Pattaya area ...
Is there a swimming pool at the hotel?
  ... Yes, we have a rooftop swimming pool that overlooks Pattaya city ...
How long does it take from the airports in Bangkok to the hotel?
  ... We are approximately 120 kilometres from Suvarnabhumi International Airport or a 2-hour drive away. From Don Muang International Airport, it takes about 2 hours 30 minutes to reach our hotel ...
What are the standard check-in and check-out times of the hotel?
  ... The standard check-in time is 14:00 and check-out is at 12:00 ...
Do you have a parking area?
  ... You can park your car at our underground parking area ...
Where can I shop in Pattaya?
  ... Central Festival Pattaya Beach, Royal Garden Plaza, Outlet Mall Pattaya and Thepprasit Night Market are all recommended shopping areas in Pattaya ...
What are the local tourist attractions?
  ... Recommended local tourist attractions include Koh Larn (Coral Island), Pattaya Beach, Pattaya View Point and Pattaya Walking Street ...
How do I get around Pattaya?
  ... We offer a complimentary one-way shuttle service to the beach, supermarkets and the main entertainment and shopping areas ...
How can I get to nearby islands?
  ... You can take a ferry or speed boat from Bali Hai Pier, which is approximately 20 minutes from our hotel ...
What is the local currency?
  ... The local currency is Thai baht ...
Are there elevators in the hotel?
  ... Yes, there are ...
What voltage do you use in Thailand?
  ... It’s 220V ...
Is a doctor available at the hotel?
  ... Yes, there is an on-call doctor available at an additional charge ...
Are pets allowed to stay at the hotel?
  ... Regrettably, pets are not allowed in our hotel ...
Is it safe to drink tap water in Thailand?
  ... The tap water in Thailand is not potable but complimentary drinking water is provided in all guest rooms ...