Nova Platinum Hotel

562-562/1 Moo 10, Pratamnak Road, Banglamung, Pattaya City, Chonburi 20150
    Tel. +66 (0) 3871 1345   Fax. +66 (0) 3871 1346

Frequently Asked Questions

Rooms and Rates

What types of rooms are available in the hotel?
  ... This charming hotel offers 270 well-appointed guestrooms with amenities, such as a 32-inch LCD TVs, DVD players, walk-in showers, as well as in-room tea and coffee making facilities. There are mainly 2 room types available at this hotel. Superior rooms have city views, or you can enjoy looking at the pool and garden from our Deluxe rooms that provide upgraded amenities ...
Is there free WiFi in the rooms?
  ... Yes, we provide free WiFi in our rooms ...
Are rollaway beds available?
  ... Yes, the hotel provides rollaway beds on request (charges may apply) ...
Do you have any special packages for the room?
  ... Yes, we offer special rates for both long and short stay guests. For more details, please see our Special Packages ...

Travelling With Children

Is a babysitting service available?
  ... Yes ...
Are baby cots available?
  ... Yes, we offer baby cots ...
Are baby strollers available?
  ... No ...
Do you have a children’s pool?
  ... No, we do not have a children’s pool ...

Dining

Where is breakfast served?
  ... We serve breakfast at Kiara Restaurant and at Zia Restaurant, which also offers all-day dining. ...
Do you have any restaurants at the hotel?
  ... Yes. Zia Restaurant offers breakfast and all-day dining, with a wonderful selection of international cuisine while Kiara Restaurant serves breakfast, and the Pool Bar provides guests with refreshing tropical drinks and snacks ...
Is vegetarian cuisine available in the restaurants?
  ... Yes, we offer vegetarian dishes at the Pool Bar and at Kiara Restaurant ...
Do you have 24-hour room service?
  ... Yes ...
Are high chairs available in the restaurants?
  ... No ...
Do you have meals or menus for children?
  ... No, we do not provide meals or menus for children ...

General Hotel Information

Where is the hotel located?
  ... Nova Platinum Hotel is conveniently located in South Pattaya, only a short distance to the main Pattaya entertainment and shopping district. The hotel is also close to the pier, which provides access to nearby islands ...
Is there a swimming pool in the resort?
  ... Yes, we have one freeform swimming pool, a lap pool, 2 jacuzzis and a waterslide ...
Do you have free WiFi in the hotel?
  ... Yes, free WiFi everywhere at the hotel ...
How long does it take from the airport in Bangkok to the hotel?
  ... It takes about 2 hours 25 minutes from Suvarnabhumi Airport. From Don Mueang International Airport, it takes approximately 2 hours and 17 minutes to reach the hotel ...
How far is the hotel from downtown?
  ... It is located in the city centre ...
Do you have a tour desk where I can book excursions during my stay?
  ... Yes, we have a tour desk available ...
What voltage do you use in Thailand?
  ... The voltage in Thailand is 220V ...
Is it safe to drink tap water in Thailand?
  ... The tap water in Thailand is not potable but complimentary drinking water is provided in all guest rooms ...
Do you have a fitness centre in the hotel?
  ... Yes, our fitness centre is fully equipped with a great selection of exercise equipment ...
Do you have elevators?
  ... Yes, there are elevators at the resort ...