Champasak Grand Hotel

Lao Nippon Bridge, Mekong Riverside Road
    Tel. +856 031 255111   Fax. +856 031 255119

Frequently Asked Questions

Rooms and Rates

Does my room reservation require any guarantee when I book online?
  ... Yes it does. All room reservations require a credit card guarantee ...
How do I cancel my hotel reservation without a charge?
  ... To cancel your booking without incurring any charges, please refer to the cancellation policy within your confirmation email. Kindly note that pre-paid rates are non-refundable ...
What are the room types available at Champasak Grand Hotel in Pakse?
  ... Here are the details:
Room type Approximate size (sqm.) Bed types Maximum occupants Extra bed Inter-connecting rooms
Superior 28 King/Twin 3 X Limited availability
Superior River View 28 King/Twin 3 X Limited availability
One Bedroom Suite 56 King 3 X -
One Bedroom Suite River View 56 King 3 X -
Executive Suite River View 84 King 4 X -
...
Is there free WiFi in the rooms?
  ... Yes, all rooms have free WiFi access ...
Do you have individual climate control in your rooms?
  ... Yes, we do ...
What about tea and coffee making facilities?
  ... This is also available and replenished daily ...
Is there daily housekeeping?
  ... Yes, there is ...
Do you have non-smoking rooms?
  ... Yes, all rooms are non-smoking ...
Are safety deposit boxes available at the hotel?
  ... Every guest room has a laptop-sized safe ...
Do you have hairdryers in the rooms?
  ... Hairdryers are available in every guest room ...
Are there bathtubs in the rooms?
  ... Yes, all guest rooms have a bathtub and standing shower ...
Are there ironing boards in the rooms?
  ... We have ironing facilities but only on request ...

Restaurants and Bars

Where is breakfast served?
  ... At The Grand Coffee Shop from 06:00 to 10:30 in the morning ...
What other restaurants do you have at the hotel?
  ...

The Grand Coffee Shop
Relaxing ambience featuring Lao, Asian and international dishes (Open: 06:00 – 14:00)

Lobby Lounge
For light snacks and refreshing beverages (Open: 06:00 – 23:00)

Sa La Gang Kong
Riverside restaurant offering Asian lunch buffet and a la care dishes with live music in the evening (Open: 17:00 – 23:00)

Zhong Hua Lou
Chinese cuisine served in casual and comfortable setting and overlooks the Mekong River (Open: 11:00 – 23:00)

...
How about room service?
  ... Yes, there’s also 24 hour room service ...

Facilities and Services

Is there a swimming pool at Champasak Grand?
  ... Yes, we have a free-form swimming pool with an amazing view of the Mekong ...
Is there a spa?
  ... Yes, there is ...
Do you have a gym?
  ... Yes, you can work out at our fully-equipped gym ...
Is there a business centre or quiet area at Champasak Grand where I can access the Internet?
  ... Yes, we also have a Business Centre on-site ...

General Hotel Information

What are your standard check-in and check-out times?
  ... Check-in is at 14:00 and check-out is by 12:00 ...
How can I get to the hotel?
  ... There are 4 main ways to arrive:
To Distance Approximate Time Transportation
Pakse International Airport (Champasak Airport) 6 kilometres 15 minutes Taxi/Motorbike/Bicycle/Hotel van
KM2 Bus Station (Sangchalern) 1.5 kilometres 15 minutes Walk
Chitpasong VIP Bus Station 3.5 kilometres 10 minutes Taxi/Motorbike/Bicycle
Pakse Northern Bus Terminal 10 kilometres 20 minutes Taxi/Motorbike/Bicycle
We also offer airport transfer but at a cost. Please contact our hotel to find out the rates ...
What are the local tourist attractions?
  ... We recommend the Lao-Nippon Bridge which is next to the hotel, Golden Buddha (Big Buddha), Wat Luang and Phou Asa Mountain ...
What hospitals are close to Champasak Grand?
  ... There are 2 hospitals that are nearby:
Hospital Distance Approximate time Transportation
International Poly Clinic 2.5 kilometres 8 minutes Car hire/Taxi
Pakse Hospital 3 kilometres 10 minutes Car hire/Taxi
...
What banks are close to the hotel?
  ... There are a few banks that are within easy reach:
Bank Distance Approximate time Transportation
Bangkok Bank 160 metres 2 minutes Walk
Public Bank Lao Operation 1.2 kilometres 15 minutes Walk
Agricultural Promotion Bank 1.2 kilometres 15 minutes Walk
ACLEDA Bank Lao 1.2 kilometres 15 minutes Walk
...
Is there parking at Champasak Grand Hotel?
  ... Yes, we have secure parking on-site ...
What is the local currency?
  ... The local currency is Lao Kip. US Dollars and Thai Baht can be used but we would recommend that you carry the local currency ...
What’s the voltage used in Lao?
  ... It’s 230V ...
Are pets allowed at the hotel?
  ... Regrettably, pets are not allowed ...
Is it safe to drink tap water in Lao?
  ... The tap water in Lao is not potable but we do provide complimentary drinking water in all rooms ...